Frequently asked questions

Find answers to common questions about our policies

Please allow 5-7 business days for order processing before shipment, followed by standard shipping time. Once your order has been shipped, you will receive a tracking number via email.

Raehab is not responsible for lost, stolen or delayed packages once they have been transferred to the shipping carrier. Please ensure all shipping information is entered correctly at checkout.

Due to hygiene and sanitary reasons, ALL SALES ARE FINAL. We do not offer refunds, returns, or exchanges at this time.

Please review your order carefully before completing your purchase. If your item arrives damaged or incorrect, contact us at (raehab.co@gmail.com) within 48 hours of delivery with your order number and clear photos so we can review the issue.

You can reach us at (raehab.co@gmail.com).

As a small business, please allow 24-48 business hours for responses to emails and inquires. We truly appreciate your patience and support as each order is handled with care and intention.